The Code
A restaurant customer’s complaint resulted in the popularization of the potato chip. In 1853, an unhappy customer at Moon’s Lake House, in Saratoga Springs, New York, kept complaining that his […]
The Code
The human brain’s number one priority is to ensure the survival of its owner. Imagine – 100,000,000,000 brain cells dedicated to your well-being! A leader protects this most valuable asset
The Code
Rumors spread around the workplace are often sensational. Despite the adage, smoke is not always accompanied by fire when it comes to rumors. Sometimes there is just a smoke screen
The Code
Exceptional results are seldom random. They are the product of consistent good judgment. A leader knows the choices made each day determine the life we construct, the health we enjoy,
The Code
Exceptional results are seldom random. They are the product of consistent good judgment. A leader knows the choices made each day determine the life we construct, the health we enjoy,
The Code
People can be illogical, unreasonable, and self-centered. Not everyone reaches for the high end of human behavior. Leaders help people reach for the high ground anyway. ─Ken Chapman─ Ken Chapman
The Code
Saying what needs to be said, when it needs to said, in the manner in which it needs to be said, makes a leader vulnerable ── vulnerable to the assertion
The Code
It’s nice to be important. It’s more important to be nice. Leaders know civility is a sign of character, not a sign of weakness. ─ Ken Chapman ─ Ken Chapman
The Code
Leaders value a post mortem, but they value a premortem more. Examining what happened after the fact can be helpful. However, carefully thinking a decision through in advance is more
The Code
As temperatures rise, so do tempers. Leaders know the value of a “time out” — they take time outs and encourage their team to do the same. A cooling off