Ken Chapman & Associates, Inc.

Lady Boss

Episode 7: Why I Want Disagreement On My Team

Brain Chatter

Kelly Caruso, the first CEO of Shipt under Target, wants constructive disagreement on her team. How does disagreement lead to better outcomes? How can true diversity of thought be cultivated? What is the most important question she asks? What happens when a leader prevents or quashes constructive disagreement? How do you show others that constructive feedback is safe and appreciated? What’s the difference between constructive and destructive disagreement? Kelly answers these questions…

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Episode 4: Remote Team Leadership in the Zoom Era

Brain Chatter

Cherri Lee, Director of Human Resources at Automation Personnel Services, Inc., shares takeaways from years of working with and leading remote teams. Automation is an industrial staffing company with thousands of team members based out of over 30 locations across the US from the Atlantic to the Pacific. How directly accessible should a director or manager be to team members on the front lines, remotely or otherwise? Why is trust in an organization important to making problems less expensive a…

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