Ken Chapman & Associates, Inc.

workplace culture

Episode 35: Effective Workplace Feedback

Brain Chatter

The Effective Workplace Feedback episode of Brain Chatter explores the role of effective feedback in building strong workplace cultures and improving leadership. Organizational psychologist Dr. Ken Chapman, founder of Ken Chapman & Associates, Inc. and author of The Leader’s Code discusses why traditional annual performance reviews often fail and what leaders should do instead. Drawing on decades of experience advising organizations around the world, Dr. Chapman explains why timely, speci…

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Episode 29: Stuckeys: A Story of Grit and Brand Revival

Brain Chatter

Stephanie Stuckey recently released her book “UnStuck: Rebirth of An American Icon”. In this interview she discusses reviving and rebuilding one of the most iconic American roadside brands, “Stuckeys.” This 25 minute episode explores grit and how it can be contagious in organizational leadership. We look at the history of the brand, the various pivots that allowed it to survive and then thrive to its height of having 368 locations in 40 US States, why Stuckeys was able to weather so man…

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Episode 12: Through The Looking Glass

Brain Chatter

Dr. Ken Chapman discusses the imperative of accurate self-reflection in organizational leadership and success. In fact, at the heart of almost every leadership issue in an organization, is the lack of accurate self-reflection on the individual level. What is practical self-reflection? Why is it important? What are best practices? What tools and strategies are helpful? How do you self-reflect accurately without doing so neurotically? How can one help a leader who is unaware of the…

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Episode 3: Telling the Correct Story Is Critical to Workplace Safety

Brain Chatter

Anthony Orlowski, is the Executive Vice President, Plumbing Group of McWane, Inc. In this role he has overall responsibility of the AB&I Foundry and Anaco-Husky facilities in California, Texas-based Tyler Pipe & Coupling plants, and the Sri City, India, Coupling plant, which combined account for more than 1,400 team members manufacturing drainage, waste and venting products for the commercial plumbing industry. In this episode he shares his experiences with workplace safety. And it m…

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Episode 2: 8 Questions That Build Trust & Engagement

Brain Chatter

8 Questions That Build Trust & Engagement is approximately 14 minutes long and is an episode that explores eight key questions that any of us can actively ask to build engagement and earn trust. In the episode, the case is made for each question, and examples are given and background information. The questions are: What do you think? Can you tell me more? Will you share your ideas? How can I be more helpful to you? Is there anything that has been on your mind lately related to o…

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